As of June 1, 2017, the City of Savannah has resumed regular enforcement efforts on delinquent utility accounts. Enforcement efforts include the assessment of additional fees and service cut-off for unpaid and overdue bills.
If you have questions or concerns about your utility account, please contact the Utility Services Division at (912) 651-6460.
Below is a table outlining the timeline of when bills are due and when additional fees and service disconnect may be incurred:
|Bill Life Cycle||Approx. Days||Fee Charged|
|Last Day to Pay Without Penalty||30|
|Penalty Added/Reminder Notice Sent||31||$5.00 or 10%|
|Administrative Processing Fees Assessed||38||$50.00|
|Shut Off Period Begins||38|
Installment Plan – Payment Guidelines
|Past Due Amount||Minimum Required||Arrangement Deadline|
|$1 - $149||Short-Term Agreement||30 days|
|$150 - $250||40%||30 days|
|$251 - $500||40%||60 days|
|$501 - $800||50%||90 days|
|$801 - $1250||60%||90 days|
|$1251 or more||75%||90 days|