Please note: The City is currently issuing utility bills with a longer period of billing, also known as "days of service". The more days of service a bill covers, the more likely it is you will receive a higher bill than your average, as the bill will reflect more usage. We apologize for any confusion or inconvenience this may cause you. If you have questions about your bill, please call us at (912) 651-6460.
Our regular hours are Monday-Friday, 8:15 a.m. to 5 p.m. For assistance with your account, please contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Coastal Georgia Center at 305 Fahm St., Savannah, GA 31401.
A deposit may be required when requesting service. Personal identifying information may be requested to establish service or to make changes to an existing account, including stopping service.