Utility Services

News & Updates

Regular collection efforts (including the process for assessing fees/penalties and shutting-off water service) for past-due utility bills will resume SEPTEMBER 2021.
Utilities payment assistance information
Service line warranties now offered to Savannah homeowners
Please note: The City is currently issuing utility bills with a longer period of billing, also known as "days of service". The more days of service a bill covers, the more likely it is you will receive a higher bill than your average, as the bill will reflect more usage. We apologize for any confusion or inconvenience this may cause you. If you have questions about your bill, please call us at (912) 651-6460.

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Outdoor Watering Schedule

Did you know Savannah is under year-round outdoor watering restrictions? Learn more by visiting the Outdoor Watering Schedule web page.

Contact Customer Service

Our regular hours are Monday-Friday, 8:15 a.m. to 5 p.m. For assistance with your account, please contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Coastal Georgia Center at 305 Fahm St., Savannah, GA 31401 .

A deposit may be required when requesting service. Personal identifying information may be requested to establish service or to make changes to an existing account, including stopping service.

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Outdoor Watering Schedule

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