Utility Services

Please Note: The City of Savannah Utility Billing Department would like to caution all utility customers that the City DOES NOT reach out to customers via phone to communicate service disruption or collect payment. 

Please contact the City’s Utility Billing department for any questions or concerns about your account.

Need help paying your water bill?

Low Income Household Water Assistance ProgramLIAWP is now taking appointments for utility bill assistance. Starting 9/17/2023, call 912.721.7910. Funds are limited so get your appointment now! Individuals will need to provide: social security cards for all household members; photo id card; most recent water bill; and proof of income, such as paystubs, 2023 social security award letter, retirement center, etc..

News & Updates

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Helpful Links

Contact Customer Service

Our regular hours are Monday-Friday, 8:15 a.m. to 5 p.m. For assistance with your account, please contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Coastal Georgia Center at 305 Fahm St., Savannah, GA 31401. You can also send us an electronic message with our online Customer Contact Form.

Outdoor Watering Schedule

Did you know Savannah is under year-round outdoor watering restrictions? Learn more by visiting the Outdoor Watering Schedule web page.no watering 2