Utility Services
COVID-19 Update:
Revenue/Utility Services Unit lobby services currently closed
Helpful Links
- How to Read Your Bill & Water Meter
- Local Resources for Utility Assistance (PDF)
- Request a Leak Adjustment
- Sanitation Department (Trash & Recycling Services)
- Join our Email List
Outdoor Watering Schedule
Did you know Savannah is under year-round outdoor watering restrictions? Learn more by visiting the Outdoor Watering Schedule web page.
Contact Customer Service
Our regular hours are Monday-Friday, 8:15 a.m. to 5 p.m. To start or change utility services at a residence or business, contact the Utility Services Customer Service at (912) 651-6460 or visit our office location in the Coastal Georgia Center at 305 Fahm St., Savannah, GA 31401.
A deposit may be required when requesting service. Personal identifying information may be requested to establish service or to make changes to an existing account.
You may submit a request to stop service by calling Customer Service at (912) 651-6460, Monday - Friday 8:15 a.m. to 5:00 p.m.
Read Our Blog
WaterWays shares stories about City of Savannah water, from how we invest in infrastructure, to the unique ways our community uses water at home, at work, and at play. Brought to you by the Utility Services Unit. Read the latest post at www.savannahga.gov/waterways.