Can I submit anonymous service requests?

You may remain anonymous when submitting your service request to the 311 Action Center. However, the City departments responsible for delivering the service(s) you are requesting may wish to contact you for follow up or to request clarification, so you may wish to leave your name and phone number. Your contact information will only be shared with the City department working on your request.

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1. What is 311?
2. Who can call 311?
3. When can I call 311?
4. Why 311?
5. Can I call 311 from my cell phone?
6. Can I submit anonymous service requests?
7. How can I track my existing service request?
8. Does the Sav311 Mobile App cost anything to use?
9. What if I did not find what I was looking for and have additional questions or feedback?