How is the installation done?

The City of Savannah staff and the meter installer (UPA) will locate the meter box containing your water meter and mark it with blue paint and a pin flag. For residential customers, replacing the water meter will require installers to briefly turn off the water service to your residence. This allows installers to remove the old meter and install a new one. Water service may be interrupted for commercial customers as well. When the new meter is installed, the installer will test the new AMI water meter to ensure that it is operating properly.

The installer will attempt to try and turn on an outdoor water spigot at each location following AMI meter installation to flush the system and re-establish pressure.  For any customer that has experienced a water service interruption in the past, they know that these type issues can occur on water service reconnection, but they should resolve quickly by flushing the system outside or inside for a short period of time.  

Show All Answers

1. What is Advanced Metering Infrastructure or AMI?
2. Why is the City adopting AMI?
3. How does AMI affect me?
4. What can a customer do to offset the potential for increased usage through more accurate AMI meter readings?
5. How much will this upgrade cost me?
6. How will AMI benefit me?
7. How do you know the meter reading is accurate?
8. How will I know that you have my meter reading and not someone else’s?
9. Is my account information secure?
10. Are there any potential health concerns with radio frequency signal?
11. Will the radiofrequency signal interfere with my television, computer, cordless phone, garage door, pacemaker or other electronic devices?
12. Will there be any difference in the delivery or quality of water after my meter upgrade?
13. What if I have questions about the last meter read before my upgrade?
14. How is the installation done?
15. When will my installation occur?
16. How will I be notified of the installation?
17. How long will meter replacement take for most customer locations?
18. What if I need to schedule my meter replacement because of an issue on the day the installer plans to be at my location?
19. What if I have general questions about the AMI meter installation project?
20. What if I have questions about my bi-monthly City of Savannah utility bill?