My bill seems high, why is that?

The City of Savannah bills bi-monthly so it’s best to compare your usage to the same period from the prior year, if available. Some habits change depending on the season. Between the dates listed on your last bill, did you do any of the following:

  • Have more guests in your home?
  • Landscape your yard (i.e. put down new sod or plant grass or shrubs)?
  • Pressure wash your driveway or house?
  • Have any plumbing repairs completed (even if minor)?

If you cannot determine unusual water usage in your household, you may have a leak.


Show All Answers

1. Can I pay my bill online?
2. I have a balance on my account but I am moving. Do I need to pay this balance?
3. I need help paying my water bill. Where can I find assistance?
4. What is my due date?
5. Why can’t I receive my bill on the same day every other month?
6. I haven’t gotten a bill, why is that?
7. Where is my bar code on my bill and will this number remain the same?
8. When will my trash be picked up?
9. Do you offer any bill discounts?
10. When will my water be turned on?
11. How often is my meter read?
12. How do you read the water meter?
13. Why is my usage estimated?
14. My bill seems high, why is that?
15. My meter box is full of water. Do I have a leak?
16. How can I determine if I have a leak?
17. Do you offer bill adjustment when someone has had a leak?
18. Do you offer bill adjustment on sewer charges for filling a swimming pool?
19. What is a "back-bill"?
20. When will my account be subject to water service shut-off for delinquency?
21. I made a payment arrangement; will I still be charged a late penalty?
22. How much of my past-due balance must I pay to start a payment arrangement?
23. My service was disconnected and I made the required payment. When will my water be turned back on?